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All Information Technology personnel that work with Data and Telecommunications
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Managers and indiviuals who have a need to understand the basics and the technical jargon of VoIP and need to justify and understand return on investments relating to deploying a VoIP network.
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Telephone equipment installers, PBX administrators and maintainance personnel
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Individuals willing to gain a better understanding of VoIP technologies, protocols, transport system and current offerings.
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Individuals that will be directly responsible for implementing VoIP technologies
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A curious mind.
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Seminar Content
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 | General overview |
 | What will IP solutions offer? |
 | An overview of the legacy telephone network. |
 | Circuit switching hierarchy. |
 | Telephone numbering plans, problems and solutions |
 | Terminology. |
 | Bandwidth |
 | Analog voice. |
 | General overviw of Digital Voice |
 | Switched vs. dedicated systems |
 | In Band vs. Out of Band Signal Control |
 | Digital Transmission Options |
 | Packet Switched Networks |
- Frame Relay
- ATM
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 | Toll Bypass Systems |
 | PSTN Signaling |
 | Class Services |
 | Signal System 7 and Class SS7 Services |
 | PBX systems and Centrex based systems |
 | Office integration |
 | Circuit Switched ver. Packet Switched networks |
 | Overview of IP networks |
 | VoIP process |
 | Basic understanding of TCP/IP |
- IP addressing overview
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 | The H.323 Protocol |
 | H.323 protocol issues |
 | H.323 protocol stack |
 | Main components of H.323 and the H.323 protocol stack |
- Terminals
- Gateways
- Gatekeepers
- H.323 software
- H.225
- H.245
- RAS, RTP and CODECS
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Functional block diagramof a VoIP network
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- Focus on understanding the big picture
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Multi-point Control Units
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SIP (Session Initiated Protocol)
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- SIP components
- Address resolution
- Dynamic discovery
- Session origination and management
- Benifits of SIP
- Simplicity
- Extensibility
- Modularity
- Scalability
- Integraion with WEB mail and streaming video
- Interoperability
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 | QoS (Quality of Service related to VoIP |
 | Convergence and future telephone networks |
 | Key points in the Selection of Vendors |
 | Budget Analysis |
 | Business needs |